JOB SUMMARY:

Optometrist assistants help optometrists by conducting diagnostic tests, recording and measuring vision, testing eye function, preparing examination rooms, cleaning and arranging equipment and other tasks as needed.

MAJOR RESPONSIBILITIES:

• Perform patient check in, record patients chief complaint, brief relevant history including pain status, allergies, current medication (ALL MEDICATIONS) and any other pertinent information for specific age groups in order to ensure complete and accurate patient records. Understands that full documentation is imperative to ensuring patient records are accurate and up-to-date.
• Escort patients to and from exam areas, may be required to assist patients with walking, by pushing wheelchairs, lifting and transferring
• Prepare patient for examination or procedure, as appropriate
• Review medical records for up-to-date master problem list including patient reported medication and allergies and diagnoses that are documented by physicians or providers.
• Collect and calculate diagnostic data as applicable. Duties to include:
  • Visual acuity measurements
  • Tonometry (measure eye pressure)
  • Measure pupil size and reactivity
  • Test and measure eye muscle function, i.e. mobility & alignment
  • Visual field testing
  • Corneal thickness, curvature and topography measurements
  • Pachymetry readings, OCT, Fundus Photo, Autorefraction, Lensometer
• Instillation of eye drops.
• Maintain patient, respectful and kind manner, at all times, including situations where patient and/or family display anger or distress.
• Participate in patient education by providing structured written/verbal information to patients regarding procedures, preparation for diagnostic tests, and chronic disease conditions as instructed by MD/OD, for patients not requiring special adaptations. Refer patients who require further teaching interventions to MD/OD or provider.
• Document complete and accurate patient observations, care and outcomes in the paper and electronic medical record. Accuracy and completeness of patient records are paramount.
• Coordination of records and maintenance of equipment in CLIA and Tissue lab, as applicable.
• Maintain and stock all exam rooms.
• Clean, calibrate and maintain ophthalmologic equipment to ensure proper working order.
• Disinfects and wipes down all equipment and instruments..
• Order supplies as needed
• Works with management to ensure JCAHPO and HIPPA compliance with patients seen in the clinic and with all equipment used in the clinic.
• Works with management, physicians and optometrists to ensure optimal patient flow by monitoring/enhancing clinic templates.
• Ability to travel to multiple practice locations on a regular basis..
• Maximize productivity and accuracy by properly utilizing down time.
• Any other duties as needed, as assigned.

JOB REQUIREMENTS:

Education: High School Diploma or equivalent

Work Experience: Prior high stress, high volume, customer service. Preferred 1 year of experience.

Required Skills, Knowledge, and Abilities:

• Must be friendly, personable, professional, and very detail-oriented
• Demonstrated problem solving skills.
• Conflict management skills and ability to maintain composure in a high stress, fast paced environment
• Demonstrated CUSTOMER FIRST attitude and philosophy
• Strong verbal and written communication skills.
• Knowledge of and proficient use of computers
• Knowledge of and understanding of medical terminology.

PHYSICAL REQUIREMENTS:

Medium: Ability to lift up to 50 lbs. maximum with frequent lifting and/or carrying objects weighing up to 25 lbs.

Occasional (up to 33% of the time): Lifting 20-50 lbs., Squatting, Climbing

Frequent (34% – 66% of the time): Lifting 10-25 lbs., Sitting

Constant (67% – 100% of the time): Lifting 0-10 lbs., Standing, Walking, Bending, Stretching, Reaching.

PAY:

$18 – $21 per hour depending on experience. Bonus potential after 90 days.